When the pandemic hit, Selin Cacao had to make a hard decision. As the CEO of Focus Interpreting, a language agency with 80% of business coming from on-site interpreting, Selin had to change his business model to suit the situation.

In this case study, we take a look at how Jungle Communications, a small California-based translation agency focusing on the government sector, managed to cut their pricing by 50% and still make a profit — while enjoying a quick and effortless process of finding new vendors at the same time.