Launch new markets with swift chat translation
Smartcat empowers your product teams to expand globally. “We boosted efficiency by 50% while reducing costs.” — Julia Emge, Head of Translations
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Smartcat streamlines your support and product localization. Our AI-powered solution instantly translates ServiceNow chats while keeping your brand voice intact.
20% of the Fortune 500 trust Smartcat to power effective global communication:
70%
cost savings
Experience significant savings with our AI-enhanced workflows that reduce expenses without compromising quality.
400%
faster turnaround
Accelerate translations for product launches and live support, reducing wait times dramatically.
95%+
translation accuracy
Enjoy context-aware, high-quality translations powered by AI that learns and adapts with every use.
Streamline your ServiceNow chat translation
Automatically extract, translate, and publish chat content and related product information. Our solution adapts to your custom glossaries for consistent results.
Localize app content quickly
Translate app screenshots, metadata, and support content seamlessly. Integrate with your CI/CD pipeline for real-time updates.
Integrate your translation process seamlessly
Our API supports over 80 file formats and connects with productivity tools like Figma, Adobe, and WordPress, making integrations effortless.
Collaborate in one environment
Invite team members or trusted reviewers from our Marketplace to handle translation reviews. Track updates and let our AI continuously improve quality.
Easily integrate the tools you rely on for a unified translation and localization process. If your app isn’t listed, we can set it up for you.
Follow our three-step approach to automate multilingual chats and product localization, ensuring clear communication worldwide.
1
Set Your Translation Objective
Specify your target outcomes—whether localizing ServiceNow chats or product content. Our solution understands your full context.
2
Begin Translation Process
Our smart system analyzes your content and initiates a reliable AI-enhanced translation workflow using your glossaries and guidelines.
3
Review and Refine Delivery
Collaborate with reviewers to verify outputs. Our AI learns with every adjustment, ensuring clarity and consistency in each interaction.
UI
Store
QA
Review
Launch
Our clients achieve faster time-to-market and improved engagement through efficient multilingual communications.
+30%
Increased ROI
Boost output using existing resources with our streamlined translation workflows.
66%
More Conversions
Localized content drives better customer engagement and higher sales.
400x
Faster Execution
Our AI ensures rapid translation turnaround so you can launch faster.
Smartcat protects your data with robust encryption in transit and at rest. Role-based permissions ensure only authorized access, keeping every translation secure.
Discover how Smartcat’s AI-driven translation for ServiceNow chat and global product content can propel your communication forward.
Smartcat combines content creation, translation, and localization on a single platform. Our AI agents continuously improve from user feedback, ensuring your brand voice stays consistent.
AI agents are intelligent assistants designed to handle complex localization tasks, ensuring precise and context-aware translations for all your content.
They automate the translation of UI strings, product content, and ServiceNow chat messages, reducing delays and ensuring consistent quality.
AI agents offer instant, context-aware translations that empower your teams to communicate clearly with global audiences.
Product localization adapts your content to local markets, ensuring it meets regulatory standards and resonates with local audiences.
A localization strategy outlines how to adapt your content for various regions using custom glossaries, translation memories, and rigorous QA processes.
Common issues include inconsistent terminology and scalability challenges. Smartcat overcomes these with centralized workflows and intelligent QA.
Our system performs automatic formatting and glossary checks to ensure every element is correctly localized, with expert reviews when needed.
We use robust encryption, role-based access, SSO, and maintain full GDPR and SOC II compliance to protect your data.
McKinsey & Company. (2024). Superagency in the workplace: Empowering people to unlock AI’s full potential at work. https://www.mckinsey.com/capabilities/mckinsey-digital/our-insights/superagency-in-the-workplace-empowering-people-to-unlock-ais-full-potential-at-work
MIT News. (2024). MIT researchers develop efficiency training for more reliable AI agents. https://news.mit.edu/2024/mit-researchers-develop-efficiency-training-more-reliable-ai-agents-1122
Stanford HAI. (2025). AI Index Report 2025. https://hai.stanford.edu/ai-index/2025-ai-index-report
OECD. (2024). The Impact of Artificial Intelligence on Productivity, Distribution and Growth. https://www.oecd.org/en/publications/the-impact-of-artificial-intelligence-on-productivity-distribution-and-growth_8d900037-en.html
Middlebury Institute. (2024). Eight key insights on AI and the future of translation and interpretation. https://www.middlebury.edu/institute/news/eight-key-insights-ai-and-future-translation-and-interpretation