Translate your Help Center articles with ease. Our connector will automatically detect new content, publish it for translation, then return translations back into Zendesk. For large-volume instances we suggest using machine translation with selective post-editing of the most popular articles.

Smartcat connects to Zendesk and pulls the articles for translation from there saving them as the Smartcat project documents. The translations are then available for being managed in Smartcat — you can translate them yourself, assign your linguists or our Marketplace translators, or use machine translation. The translations of the articles are then sent to Zendesk. Please, note that the integration works with Help Center articles only.