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Smartcat Marketplace FAQ

AI or human translators: what is the best?

Both AI and human translators have their own strengths and weaknesses, and the choice between the two depends on various factors. AI translators, powered by machine learning and natural language processing algorithms, offer several advantages. They can process large volumes of text quickly and provide instant translations. They are also available 24/7 and can handle multiple languages simultaneously. AI translators are constantly improving and can be trained on vast amounts of data, making them more accurate over time. Additionally, they are cost-effective for simple and straightforward translations. On the other hand, human translators possess unique skills and capabilities that AI cannot fully replicate. They have a deep understanding of cultural nuances, idiomatic expressions, and context, which allows them to provide accurate and culturally appropriate translations. Human translators can adapt to complex or specialized content, such as legal or technical documents, where precision is crucial. They can also handle ambiguous or poorly written texts better than AI. In summary, AI translators are suitable for quick and simple translations, while human translators excel in delivering high-quality and nuanced translations, especially for complex or culturally sensitive content. The choice between the two depends on the specific requirements of the translation task and the desired level of accuracy and cultural understanding.

How to hire a translators on Smartcat?

To hire a translator on Smartcat, follow these steps: 1. Sign up or log in to your Smartcat account. 2. Click on the "Marketplace" tab on the left-hand side of the dashboard. 3. Use the search bar to find translators based on language pair, specialization, or other criteria. 4. Browse through the list of available translators and click on their profiles to view more details about their experience, rates, and reviews. 5. Once you find a suitable translator, click on the "Hire" button on their profile. 6. Specify the project details, such as the source and target languages, word count, deadline, and any specific requirements. 7. Review the estimated cost and delivery time provided by the translator. 8. If you are satisfied with the terms, click on the "Hire" button to send a job offer to the translator. 9. The translator will receive a notification and can accept or decline the offer. 10. If the translator accepts the offer, you can proceed with the payment by adding funds to your Smartcat account. 11. Once the payment is confirmed, the translator will start working on your project. 12. You can communicate with the translator through the Smartcat platform to provide any additional instructions or clarify any questions. 13. After the translation is completed, you can review and download the translated files from the project page. 14. If you are satisfied with the translation, you can mark the project as completed and leave a review for the translator. Remember to provide clear instructions and communicate effectively with the translator to ensure a successful collaboration.

How much do professional translators cost?

The cost of professional translators can vary depending on several factors such as language pair, subject matter, complexity, and urgency of the translation. Generally, professional translators charge per word, per hour, or per project. For per-word rates, it can range from $0.05 to $0.30 or more, depending on the language pair and the translator's experience. Hourly rates can range from $20 to $100 or more, depending on the translator's expertise and the complexity of the project. For larger projects or ongoing collaborations, translators may offer discounted rates. Additionally, specialized fields such as legal or medical translation may have higher rates due to the technical nature of the content. It's important to note that these are just general estimates, and the actual cost can vary significantly depending on various factors and the specific requirements of the translation project.

Can Smartcat help me find translators for my project?

Yes, Smartcat can help you find translators for your project. Smartcat is a translation management platform that connects businesses with professional translators. You can post your project on Smartcat and receive proposals from qualified translators. You can also browse through the profiles of translators and directly invite them to work on your project. Smartcat provides tools for collaboration, project management, and payment processing, making it easier to manage your translation projects efficiently.

How does Smartcat AI translation work?

Smartcat AI translation works by utilizing a combination of machine learning algorithms and neural networks to automatically translate text from one language to another. Here is a simplified explanation of the process: 1. Training the AI: The AI model is trained using a large amount of bilingual data, including parallel texts and previously translated documents. This helps the AI learn the patterns and structures of different languages. 2. Preprocessing: Before translation, the text is preprocessed to remove any unnecessary elements, such as formatting tags or special characters. This ensures that the AI focuses on the actual content. 3. Sentence segmentation: The text is divided into individual sentences, as the AI translates one sentence at a time. This helps maintain context and improves translation accuracy. 4. Word alignment: The AI aligns the words in the source sentence with their corresponding words in the target language. This alignment helps the AI understand the relationships between words and phrases. 5. Neural network translation: The AI uses a neural network model, such as an encoder-decoder architecture, to generate the translation. The encoder processes the source sentence and converts it into a numerical representation, while the decoder generates the translated sentence based on this representation. 6. Post-processing: After translation, the text goes through post-processing steps to improve the quality. This may involve fixing grammar, adjusting word order, or applying language-specific rules. 7. Quality assessment: The translated text is evaluated using various metrics and quality checks to ensure accuracy and fluency. This helps identify any errors or areas that need improvement. 8. Continuous learning: The AI model is constantly updated and refined based on user feedback and new training data. This iterative process helps improve the translation quality over time. It's important to note that while AI translation has made significant advancements, it may still have limitations and may not always produce perfect translations. Human review and editing are often necessary to ensure the highest quality translations.

What are the benefits of Smartcat Marketplace for translators?

Smartcat Marketplace offers several benefits for translators: 1. Access to a wide range of clients: Smartcat Marketplace connects translators with a global network of clients, including translation agencies, businesses, and individuals. This provides translators with a diverse pool of potential clients and opportunities to work on various projects. 2. Increased visibility and exposure: By joining Smartcat Marketplace, translators can create a professional profile that showcases their skills, experience, and expertise. This profile helps them gain visibility and exposure to potential clients, increasing their chances of being hired for translation projects. 3. Efficient project management: Smartcat Marketplace provides a user-friendly platform that streamlines the entire translation process. Translators can easily manage their projects, communicate with clients, and track their progress, ensuring efficient project management and timely delivery. 4. Collaboration and networking opportunities: Smartcat Marketplace allows translators to collaborate with other professionals in the industry. They can join teams, work on large-scale projects, and network with peers, which can lead to new opportunities and professional growth. 5. Secure payment system: Smartcat Marketplace ensures secure and timely payments for translators. The platform handles all financial transactions, eliminating the need for translators to negotiate payment terms or chase after clients for payment. 6. Continuous learning and support: Smartcat Marketplace offers various resources and support to help translators enhance their skills and stay updated with industry trends. Translators can access training materials, participate in webinars, and engage with a community of professionals, fostering continuous learning and improvement. Overall, Smartcat Marketplace provides translators with a platform to showcase their skills, connect with clients, manage projects efficiently, and access various resources for professional development.

Select language pair, specialization, and other criteria

Smartcat automatically offers the best match thanks to smart filtering.

Hire and collaborate in one click

Once selected, translators can get straight to work.

Monitor progress

Check their progress in real time and get email notifications that keep you updated.

Pay for the translation services

Approve all tasks and pay with one click.

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Don’t waste your precious resource on hiring

Searching for translation services doesn’t have to be work-intensive, admin-ridden, and require you to jump through hoops. Even without little translation or HR knowledge, the Smartcat Marketplace makes hiring instantly easier with our talent pool of 500,000+ vetted translators and AI matching.

Pre-vetted specialization matching with AI sourcing

Smartcat’s unique & proprietary AI automatically identifies subject matter expert translators based on analysis of your content and the translators’ category knowledge, past performance, and quality.

The ease of use, the support that Smartcat provides, and the ability to source freelance translators or vendors from within the same platform make Smartcat a great platform. It’s everything I need is in one solution.

Michelle Quirke

Program Engagement Manager at Topcon

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Find your match

Get subject matter accuracy and quality

Quality and factuality are the top concerns of modern companies. The Smartcat platform provides the best professional translators for your specific project by subject verticals and disciplines, such as dental, legal, marketing, and many more.

Business translation

Marketing translation

Financial translation

Medical translation

Technical translation

Video translation

Website translation

Legal translation

Having access to such a large pool of qualified translators was a turning point for us. It meant we could find the right translator for any language pair and content type without spending hours researching or onboarding suppliers.

Julia Emge

Head of Translations at expondo

Read the expondo case study

Ensure fast turnaround times and cost savings

No matter how much content volumes increase, you won’t have to sacrifice on quality. Smartcat combines Marketplace-vetted language professionals and AI algorithms to create collaborative, adaptive workflows and learning loops.

30%

turnaround time reduction

80%

savings

speed-to-market

Align translator rates with your budget, not the other way around

Do you need to hire professional translators, but have fixed budgets? With Smartcat, translators offer transparent and competitive rates. Plus, opting for post-editing services of Smartcat AI automatic translations cuts costs by up to 80%.

Get the best rates

Control access to your corporate intelligence

Not only is Smartcat 100% encrypted, data-secure, and SOC III certified, by hiring translators from our Marketplace, you have control over who sees your content. Translators can’t reach out to you directly via email or gain access to your internal systems – work is 100% confined to our platform for your safety.

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Bypass hiring and invoicing admin work with one click

Finding translators is only half the battle. Smartcat doubles as a unified procurement platform, meaning you can leave the admin hoop-jumping to us. You only need one agreement and one invoice to pay all suppliers, and no more than a click to set it in motion.

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The easy-to-use Smartcat payment system simplifies the project management and payment processes.

Gina Groß

eCommerce Team Lead at Wunderman Thompson Commerce Luxembourg

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One platform for all your translation projects

Easy onboarding

No special training required
Instant access to translation resources
Out of the box integrations with 30+ third party software and tools

Collaborative workflows

Unlimited users, invite your entire team
Simultaneous editing and commenting
Collaborative workspace for your teams, contributors, and translators

Project management

Live progress tracking
Freelancer capacity evaluation
On-demand full automation

Payment automation

Payments to internal and external suppliers
One invoice for all tasks and suppliers
Supports nearly all currencies

Smartcat enables seamless communication for us, which is essential when working with such a big team of post-editors, proofreaders, QA specialists, and project managers.

Çiğdem Tura

Operations Manager at Localex

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Smartcat Marketplace FAQ

What file types does the Smartcat translation platform support?

Smartcat supports more than 50 file types, including PDF, DOC, Slides, etc., and we add to this list whenever a new one becomes available or by request from our clients – our job is to make your life easier, and that starts with extensive file support!

How to find a translation service provider on Smartcat?

Enter your needed language pairs, needed subject matter, and other criteria into the form, and you will see your matches instantly.

What is marketing translation?

Professional translators usually focus on one specialization to ensure they are experts in a specific subject matter. Marketing translators are great at translating copywriting, transcreation, and adapting key messaging that will engage potential clients for their specific locale. B2B marketing translators are in high demand, and can help your company acquire marketing leads that drive your business.

Are financial translation services available on the platform?

Financial services or financial technologies are complex fields that require a lot of attention and a deep understanding of economics, finances, payments, and even digital currencies, like cryptocurrencies. Financial translators need to master these topics as well as have knowledge around policies, regulation, trading, and other related global matters.

Does Smartcat offer medical translation?

Medical translation is a specialization that requires extreme care and caution, seeing as it deals with people’s health, and is often a matter of life or death. A false translation could lead to incorrect medicine being induced or the wrong surgery completed. It’s no laughing matter. That’s why it’s important to work only with translators who have the correct medication translation credentials and experience. You can find medical translators in the Smartcat marketplace.

Does Smartcat offer certified translation services?

Yes, there are certified translators at the Smartcat Marketplace. Check out the translator's profile to learn more about their education and expertise.

What are the benefits of Smartcat over other marketplaces?

The Smartcat marketplace is a lot more user-friendly than most. complicated. translator platforms with outdated UIs and complicated processes. Our Marketplace offers a great user experience that focuses on ease, quality, and speed.

We also offer you transparency that isn’t offered by language services agencies or vendors. You can easily view translator profiles, experiences, and ratings, and make your own decision about which translators you work with. You can also do a round of testing if you want further assurance before signing an agreement.

The Smartcat Marketplace uses AI sourcing to find you a translator based on your specific needs. AI analyzes your content, and provides you with a vetted language professional. This person can work collaboratively with AI translations to improve speed, output, and quality.

And finally, thanks to our unified procurement platform, we take care of all paperwork for you. You sign one agreement and use one invoice to pay all of the suppliers and translators. Smartcat does the rest.

Can I combine AI translation with a professional translator’s review?

Smartcat AI combines machine translation and a layer of human editing. AI uses algorithms, translation memories, glossaries, and more, to produce high quality translations instantly. The vetted translators complete post-editing to check and approve translations.

How much does translation cost on Smartcat?

Smartcat offers both automated and human document translation services at the best rates in the industry. You buy Smartwords, which pays for all the automation that Smartcat has to offer. Check our subscriptions page to see the different pricing points.

What languages are supported on Smartcat Marketplace?

The Smartcat Marketplace houses translators that offer translation and localization services in 250+ languages. Of course, our translation platform and collaborative TMS (translation management system) support all the same languages.

Can I translate on Smartcat for free?

Smartcat provides all registered users some free Smartwords that you can use to access automated translation and other Smartcat features. These are intended to let you uncover the full potential of the product. However, you can’t pay for human translation services with Smartwords.

I’m a freelance translator. How can I find clients on Smartcat Marketplace?

Choose one of your preferred methods:

1) Fill in your client profile and wait to be chosen by clients. The more details you include the better.

2) Check your language pair for work that’s been requested. Be the first to reply for better chances of getting the task.

Can a translation agency create a profile on Smartcat Marketplace?

Yes. You are welcome to create a corporate account and fill in your profile by adding your company logo, description, the list of online translation services you offer, contact details, and so on. You can also upload a portfolio and highlight past successful projects to attract more clients.