Connect with your global audience instantly. Smartcat provides seamless real-time language translation services for customer support, contact centers, and live events, powered by AI that learns from your team.
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Over 1,000 global companies, including 20% of the Fortune 500, use Smartcat's secure AI platform for their diverse translation needs, from documents to real-time customer support translation services.
95%+
AI Quality
Our AI learns from every edit, ensuring high-quality real-time support translation that reflects your brand voice.
80%
Faster Response
Reduce customer wait times with instant translations in your contact center.
100%
Scale Support, Not Costs
Handle more multilingual interactions without increasing your support team headcount.
Our platform handles any content type, from documents to live chat. Explore popular language pairs for all your translation needs.
for setup simplicity
for ease of use
global corporate clients
of Fortune 500 customers
5 Steps to Enable Real-Time Translation
1
Step 1: Connect Your Systems via API or Integration
2
Step 2: Choose Your Languages and AI Settings
3
Step 3: Activate Real-Time Translation in Your Workflow
4
Step 4: Monitor and Involve Human Reviewers as Needed
5
Step 5: Watch the AI Learn and Improve Over Time
400%
Faster Translation Turnaround Time
Achieved by Smith+Nephew after using Smartcat's unified platform.
70%
Cost Savings
For Stanley Black & Decker, which also improved quality and efficiency.
31 hours
Work Time Saved Monthly
For Babbel’s marketing and L&D teams, a key ICP for Smartcat.
Streamline multilingual communication with our AI-powered real-time translation service. Get high-quality translations instantly while reducing costs and response times for your global teams.
Yes. Smartcat offers robust real-time translation services. Our AI-powered platform provides instant translations for live chat, customer support platforms, and virtual events, helping you communicate seamlessly across 280+ languages.
It's ideal for any scenario requiring instant communication. Key uses include customer support real time translation, live chat for sales, and hybrid conference solutions with real-time translation services. It helps businesses provide immediate multilingual support and engagement.
Our real time translation for contact centers integrates with your existing software via API. It automatically translates incoming customer queries and outgoing agent responses instantly, allowing your agents to support customers in any language.
Yes. Smartcat's AI Agents continuously learn from your team's edits and feedback. This makes our machine learning language services real time translation more accurate and brand-consistent over time, which is a key differentiator in the real time translation market.
Absolutely. Our platform is built for high-stakes environments like support. It provides fast, accurate, and secure real-time customer support translation services to help you improve customer satisfaction globally.
While our platform is cloud-based and available globally, we help businesses everywhere. We are a top choice for firms seeking real time translation services in New York City and real time translation services los angeles. We also support clients in tech hubs with real time translation services san jose and real time translation services san diego, as well as for events with real time translation services las vegas.
You can use glossaries and translation memories to ensure brand and industry terms are always translated correctly. The AI learns from these assets and any post-editing from human reviewers to ensure consistent real-time support translation.
Security is paramount. Smartcat is SOC 2 Type II compliant and uses end-to-end encryption. Your data is secure whether you're using our platform for internal communications or external customer support.
Yes. You can invite your own team members or hire professional reviewers from the Smartcat Marketplace. They can monitor the quality of the real-time translation service and make edits, which the AI then learns from.
Smartcat offers a powerful API and over 30 pre-built integrations with systems like Zendesk, Intercom, and Contentful. This makes setting up your real-time translation for services seamless.
Yes, you can sign up and explore the Smartcat platform. To discuss specific real-time translation services and API access for your business needs, we recommend booking a demo with our team.